Glossary is usually defined as an alphabetical list of technical terms in some specialized field of knowledge. This knowledge base glossary provides a collection of knowledge base documents that define many technical terms. These terms are arranged alphabetically, but you can quickly jump to a specific term by selecting its first letter from the index of the knowledge base glossary below.

Software that allows you to read information and navigate on the Internet The most important ones are Internet Explorer and Netscape.

A Web site address that belongs exclusively to you and takes people straight to your Web site, wherever it is stored on the Internet.

When you transfer information from the Internet to your computer

While there are many definitions for e-commerce, for me it’s simply selling goods and services via the Internet

Computer program that allows you to build a shop for the Internet

A website with integrated shopping cart software which allows you to sell via the Internet. It should also offer other functionality such as enabling you to accept orders online.

Electronic messages that are sent over the Internet, similar to letters

A process in which information is scrambled so no unauthorized person can read it

The name of a style of text.

File Transfer Protocol - simply a method in which you can upload and download information to and from the Internet. Good shop building software takes care of this for you. But specialized programs can often do a better job.