Cause: Either Javascript or cookies or both have been disabled or blocked in the browser.

Corrective Action: Enable Javascript (but leave all other settings unchanged)

Steps:

1. Open Internet Explorer.
2. Go to the menu bar at the top of the screen and select Tools, Internet Options.
3. Within the Internet Options box, select the Security tab.
4. Click on the Trusted Sites icon and then click on the Sites… button.
5. Under Add this Web site to the zone: enter
https://127.0.0.1:49152/
6. Uncheck the box next to the words Require server verification (https) for all sites in this zone.
7. Click on OK, OK.

It's also possible to receive this error message if the program has been idle for too long. If this is the case, try to open a document or return to a search template and try another search.

If the steps above fail to correct the problem, follow the steps below:

1. Right-click on the Internet Explorer shortcut on your desktop and select Properties from the menu that appears.
2. Select the Privacy tab from the box that appears on your screen.
3. Click on the Advanced button.
4. Click on the checkbox to place a checkmark next to Override automatic cookie handling.
5. Under First Party Cookies select Accept.
6. Under Third Party Cookies select Block.
7. Click on OK, OK.

1. How do I compress/reduce files using WINZIP?
2. How do I compress files using Windows XP Internal ZIP?
3. What is the “Failed to unpack LP5” error message
4. What is Hosting?
5. "Internal Error: Failed to expand shell folder constant "userdocs" following " Setup was not completed. Please correct the problem and run Setup again"
6. How do I transfer a shop project to another computer?
7. When creating a new shop I get an error: Failure in SetLinkList(CDL1, NULL) - Unspecified error."
8. Internal error message when checking out
9. My Country's Currency code has changed, how do I change this in ShopFactory?
10. External Preview shows a “Page not found” error
11. How do I compress files using WinRAR?
12. The Secure Order Padlock not in appearing in my Browser, what is causing this?
13. Backup: How to back up a shop project?
14. How do I disable the shopping cart functionality for my whole website?
15. How do I create a screenshot to show the error I encounter?
16. How do I extract/decompress the zipped files I receive in my email?
17. My website is not displaying correctly with Firefox 1.5?
18. How do I get the latest update of ShopFactory?
19. What is the Difference between a ShopFactory Update and Upgrade?
20. How do I update my contact details?
21. How do I redirect a page on my website to another URL?
22. How do I insert a link to an email address on my pages?
23. How do I remove the "under construction" warning?
24. ShopFactory has Encountered a Problem on my computer what do I do?
25. How can I define number of products to be displayed per page?
26. I do not want my customers to have to "accept terms & conditions". How do I turn this off?
27. How do I become a reseller?
28. I get an error PHP was not detected on the provided server! - What does this mean?
29. When someone clicks on Search I they get "error fetching data" message
30. I can not run ShopFactory 7 with Windows Vista
31. My customers can not select a different shipping address.
32. I am using ShopFactory light and I have reached my product limit but I have less than 50 Products.
33. When I try to add new products to my shop I get an error that says " Multimedia data base not open: Disk write error"
34. I get Conversion Error when opening my shop : What does this mean?
35. Index 1 and Index 2 are not visible on my computer. Why is this?
36. How do I add Google tracking code to my entire ShopFactory 7 website?
37. When I run ShopFactory, I get this error: "Failure in m_p ConnSession->Open Data Source"... what does this mean?
38. Why are my flash pictures not showing up on my new computer with IE 8 64-bit browser settings?
39. Anti Virus Programs can slow down ShopFactory
40. Why there are image filenames that start with t_, l_ and k_ in my media folder?
41. I have copied my shopfiles and manually renamed the folder. Now, my shop is not working anymore. What Should I do?